Record Keeping Basics
Tools for record keeping
Audit proof your business - Internal records
Summary of required documents
To foster customer relationship, it is important to have a list of your customers. At a minimum you should have an address book that keeps track of the following information:
- Customer name
- Customer address
- Customer phone number
- Notes specific to customers.
This will make it easier to contact your customers and maintain relationships.
As your business grows, it is advisable to invest in a customer relationship software. This could also be used as part of your marketing strategies.